I want to order for collection what do I do?

We have collection weekends every other weekend, all our products are available for collection on our site, you can choose a collection day from Friday - Saturday, the hard part is choosing which flavours you'd like to try


Where are you based?

We're located in a small village called Swettenham, 10 minutes from Congleton and 15 from Macclesfield. When you place an order in your confirmation email there will be a google maps link that will take you directly to our collection point  


Do you deliver?  

Unless it's for very large orders ( still within a 30 min radius of CW122LA) or Wedding cakes we are unable to deliver at these times


How do postal orders work?

Every other week we have postal restocks, this is where the site will be switched over for shipping and you can choose any products you'd like from the Brookies, Stuffed Cookies, cake jars and Brownie product pages and fill your basket up and check out


Where do you post too?

Currently only in the UK, we send our boxes out with DPD to arrive in 1-2 days


I have a Gluten or Dairy intolerance, what can I buy?

We bake all of our cookies and baked goods on shared equipment in our kitchen, all of which process wheat, dairy, eggs, soy, peanuts and tree nuts. You can find the allergens for all of our cookies on the Cookie’s product page. If you or your recipient has a severe allergy, please know that while we do our best to prevent cross-contamination, we are not an allergy-free bakery


I have a nut allergy, do you have anything without nuts?

Yes we have lots of items available which don't contain nuts, but as we do our best to prevent cross contamination the products are baked in the same ovens as the ones containing nuts and therefore we cannot guarantee complete nut free


Are your products vegetarian?

Our products are all indeed vegetarian


Can I freeze my items?

If you'd like to save them for later, we recommend individually wrapping them and storing them in the freezer until your sweet tooth is calling for them


How do I heat up my items?

We recommend popping them in the microwave for 30 seconds or in an oven for 5 minutes till warm and gooey


Do you accept returns?

Given the perishable nature of our cookies, we aren't able to accept returns. If you encountered an issue with your order, please email - and let us know what’s going on. We will do our best to make it right


Do you do wedding cakes?

Yes we do but at this time we're only offering two tier cakes, if you'd like to buy a cake tasting we can offer cupcakes as your cake testers, for more information please email us your enquiry


I have another question

If your question isn't answered here, please email us