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Where are you based?

We're located on 3 Hawthorn Lane, Wilmslow, Cheshire, SK9 1AA

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Do you deliver?  

Unless it's for a very large order ( still within a 30 min radius of SK91AA) or Wedding cakes we are unable to deliver at these times

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How do postal orders work?

Every other week we have postal restocks, this is where the site will be switched over for shipping and you can choose any products you'd like from the Brookies, Stuffed Cookies, cake jars and Brownie product pages and fill your basket up and check out

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Where do you post too?

Currently only in the UK, we send our boxes out with DPD to arrive in 1-2 days after they have been sent out. Please check on social media when the boxes are going out.

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I have a Gluten or Dairy intolerance, what can I buy?

We bake all of our cookies and baked goods on shared equipment in our kitchen, all of which process wheat, dairy, eggs, soy, peanuts and tree nuts. You can find the allergens for all of our cookies on the Cookie’s product page. If you or your recipient has a severe allergy, please know that while we do our best to prevent cross-contamination, we are not an allergy-free bakery

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I have a nut allergy, do you have anything without nuts?

Yes we have lots of items available which don't contain nuts, but as we do our best to prevent cross contamination the products are baked in the same ovens as the ones containing nuts and therefore we cannot guarantee complete nut free

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Are your products vegetarian?

The only product that isn't is the Daim Brookie, as Daim use an ingredient that isn't vegetarian friendly. 

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Can I freeze my items?

If you'd like to save them for later, we recommend individually wrapping them and storing them in the freezer until your sweet tooth is calling for them

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How do I heat up my items?

We recommend popping them in the microwave for 30 seconds or in an oven for 5 minutes till warm and gooey

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Do you accept returns?

Given the perishable nature of our cookies, we aren't able to accept returns. If you encountered an issue with your order, please email - and let us know what’s going on. We will do our best to make it right

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Do you do wedding cakes?

Yes we do but at this time we're only offering two tier cakes, if you'd like to buy a cake tasting we can offer cupcakes as your cake testers, for more information please email us your enquiry

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I have another question

If your question isn't answered here, please email us